Frequently Asked Questions: Pairing Trackers and Apps
How do I pair my Orb to Kiqplan?
Posted Jon Gaglione on 01 November 2016 11:10 AM

Pairing your Orb to the Kiqplan app is quick and easy, just see the following steps and feel free to get in touch with support by clicking here if you experience any issues:

 

-Activate bluetooth and location services

-Open the Kiqplan app

-Tap on the top left menu

-Tap on "Settings"

-Tap on "Tracking Devices & Apps"

-Tap on "Activity"

-Tap on "Orb"

-Key in the last five digits on the back of your Orb and tap "Done"

-Hold the button on your Orb until the yellow light appears

 

Your Orb will now be paired to your Kiqplan account. Simply open the app and press the button on the Orb once to send your steps to the app on demand.

iOS users: some devices might, right after sync, show a higher number opf steps. Close and reopen the app for the number to update to the correct amount.