Frequently Asked Questions: Corporate Challenges
What happens if I decide to pair a new device to Kiqplan?
Posted on 23 March 2017 06:17 PM

If you decide to unpair your current device, and pair with a different device, only steps for that day will be replaced. All the steps from previous days will remain.

For example if you have been syncing steps using Fitbit on a Monday, Tuesday and Wednesday and then decide to change to Apple Health on Thursday, any steps recorded on that day will be deleted and once you pair Apple Health and sync for the first time, all steps for that day (starting from midnight) will sync to Kiqplan.